Testimonials
What our clients say…
Dear Viesti, I wanted to write a review but had difficulty with the site. The customer service I have received over the last 11 years from your Poulsbo Store has been nothing short of excellent. I have purchased 4 stoves from Patty Swan and she is competent, professional, answers all my questions and is extremely nice. Thank you Custom Hearth for continuing to provide me with a positive experience and great products. Linda R., Silverdale
Dear Jeanne, I want to thank you for the wonderful service you provided, assisting me with every aspect of selecting the “right” fireplace for my condominium. Gail M., Bremerton
Dear Custom Hearth Team, I bought an electric fireplace and I just wanted you all to know that it is beautiful. I have told everyone to use your services. Everyone I dealt with was very nice and everything was taken care of quickly and easily and very affordable. Thanks again. Marsha W., Bremerton
Bill, I absolutely love the fireplace insert you guys installed today! Thank you all so much for your help and most of all your honesty! Sorry, I couldn’t leave you a really great feedback! I think ya’ll are just SUPER! I had a stroke 10 years ago and have no use of my left arm – bringing wood in to the fireplace was such a job; but, this was just the answer! No mess, no bringing wood in – but a BEAUTIFUL FIREPLACE!!!!!!!! THANKS A MILLION!!!!!! Pat G., Poulsbo
Hi Guys, Wanted to let you know that I got the replacement logs and everything works and looks great. Thanks for your help and the help of all the staff. Your customer service is A1., Sincerely, B. Myers, Port Orchard Sincerely, B. Myers, Port Orchard
Dear Custom Hearth Staff, Thank you very much for all your help with my purchase. You beat the very best price that I was able to find at several local stores and saved me a lot of money. I was recommend by someone to you and will strongly recommend you and your store to anyone. Once again, thank you for really taking care of me and making my purchase so easy. Paula O., Silverdale
